Assuming the survey results are accurate, this indicates that many companies do not yet recognize e-mail as an important mode of communication. Responding to an e-mail within one to five days is reasonable. Anything longer should be considered excessive and a sign that the company is not truly open for business on the Web.

Internet e-mail is simpler and cheaper, but you won't get integrated calendaring, scheduling, database functionality or applications.

Internet e-mail is simpler and cheaper, but you won't get integrated calendaring, scheduling, database functionality or applications,

E-mail has faced its challengers -- viruses, spam, regulations -- and emerged with its reputation bruised, but intact. Except among teens and young adults and inside certain fast-paced work environments, e-mail is staying ahead of instant messaging in terms of usage.

The risks of e-mail and its overwhelming volume are among the biggest concerns for our customers. These new compliance capabilities are an important extension of our e-mail management suite. We're giving customers comprehensive solutions they can apply to a broad range of requirements, including government regulations, litigation e-discovery and internal policy mandates.

It became apparent Mr. Wu had violated firm policies in sending his early morning e-mail and that his employment was in jeopardy as a result.