As it progresses, we'll probably add other therapies for her management to keep her having a good quality of life for as long as I can. She jumps up and down off my couch, and her activity has not slowed down. She runs up and down the stairs like they're nothing.

The only management we've had to do with her so far has been managed very well by her pain medication. As she's gotten older, I haven't seen activity decline because they've stayed up on her enough.

The management of the home's physical plant is one major issue for improving the quality of life for an aging population.

I'm happy to be involved with something that hopefully will have a big impact on our quality of life.

SS8 earned the TL9000 award for our SC3100 Unified Communications Platform, ensuring that we meet the specific quality management and measurement requirements of tier one telecommunications service providers. This is a benchmark that validates our commitment to the tier one space, and has been driven by real customer applications to a standard that was created by service providers, for service providers. As we graduated from ISO 9000 in 1994 to ISO 9001 in 2000, our certification to TL9000 supports our goal of achieving 100% customer satisfaction.

Business is about the science of Quality Management…the science of getting happy customers and keeping happy customers.