As a psychologist, I can tell you that there are people who look very good in a group, but they're very different in a one-on-one situation.

Leaders set a very clear path every day, in a thousand different ways, of what the people must attend to, inhibit, and keep it current in front of them.

I used to be incredibly afraid of public speaking. I started with five people, then I'd speak to 10 people. I made it up to 75 people, up to 100, and now I can speak to a very large group, and it feels similar to speaking to you one-on-one.

On the one hand we want the Soviets to think that the situation might get out of hand, while on the other hand we want to persuade them not to let it get out of hand. The Soviets might stop without a major nuclear exchange. I don't believe they have an unlimited urge to escalate. I think they will be looking for excuses not to escalate.

If you are building a culture where honest expectations are communicated and peer accountability is the norm, then the group will address poor performance and attitudes.

I get energy from one-on-one conversations most often, and I lose energy from group conversations most often.