Amidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.

Getting things straight in your head is a major achievement because there's so much clutter out there. You've got to push aside the static to really hear the music.

Work continuously to trim the White House staff from your first day to your last. All the pressures are to the contrary.

There are a lot of obstacles and you really have to think and make the best decisions possible. You look at the decisions you make, and that's really what makes up your score.

Don't speak ill of your predecessors or successors. You didn't walk in their shoes.

Your performance depends on your people. Select the best, train them and back them. When errors occur, give sharper guidance. If errors persist or if the fit feels wrong, help them move on. The country cannot afford amateur hour in the White House.