American Airlines apologizes if anyone was made to feel uncomfortable by the comments of this pilot.

I feel uncomfortable because I'm insecure about who I am.

I feel as comfortable anywhere as I feel uncomfortable anywhere.

This whole miles-for-merchandise mini-movement is being forced onto the airlines by their own inability to make good on the promise of free award seats.

He apologizes to me, but I wish he could apologize to Mr. Barnes himself. He is very remorseful.

She was here for the typical American dream. And in about five minutes, Sean Trent took it all away.