All these buildings were boarded up. Main Street was a ghost town. It's been exciting to see business come back.

The best business plans are straightforward documents that spell out the "who, what, where, why, and how much."

This is the hardest part of our business. Mike and I started out in Phoenix together, got reunited here and obviously he was a key part in rebuilding this franchise. ... To share memories like that, it's been a very difficult several weeks for this franchise.

This is the hardest part of our business. We were trying to come up with some creative ways to still have financial freedom and somehow keep Mike. There was no way around the situation. ... There's no question that it's been a very difficult process for the franchise.

He agreed to stay out of the adult Web site business for the term of his probation.

We think of Microsoft as our major competitor in the database business, not IBM,