All the information someone would need to steal your identity. Sometimes, being organized is a little too organized.

we're all getting the same information.

They'll ask you information about yourself that only you would know. An identity thief may know three or four things, but you'll be asked for many more.

It is done to steal financial information and to steal your identity or get hold of your finances.

It's totally geared at identity theft. The trojan is specifically made to steal banking log-in information and to steal (confidential information) you use to purchase stuff online.

They pose as a customer seeking information about their account. So, in essence, it's a kind of identity theft.