A smile should be the most important thing you put on before an interview. Even before you answer the phone, make sure you smile. It changes the tone of your voice and people can tell.

Jerry was always there with a big smile.

Our service is open to anyone looking for employment or improved employment.

It's about what they need to do to sell themselves. Most young people are very shy. A little bit of confidence will help the employer remember them.

I like working with kids. Nothing frustrates me more than a young person with all the good intentions, good skills - everything they need, and they can't quite get that job because of one thing they are overlooking.

What I am most concerned about is that there are some people seeking employment who don't always present themselves with the qualities they have. Forty-five percent of employees are hired based on their appearance. The ability to communicate effectively is 35 percent, with the rest being hired solely on their abilities.